FAQ & Sending SIM Cards

We offer 24/7 personalized attention, we guarantee your data and / or call service during your trip and we have flexible return policies if you have any inconvenience. You can use the Travel Data Global sim card when you travel abroad with very convenient data and minute rates on the market.

You only need to have an unlocked / unlocked cell phone, insert the Travel Data Global sim card and activate data roaming on your device. We take care of the rest.

You just have to replace the SIM Card of your local operator and insert the Travel Data Global traveler sim card for the duration of your trip.

You don’t lose it. You can continue using your WhatsApp number from your country of origin

To make calls you will use the Travel Data Global Travel SIM Card number so that you can enjoy the preferential rates of the plan you chose.

The Sim card comes cut into 3 sizes: standard, micro, and nano.

Yes. Travel Data Global SIM Cards can be recharged if you need to extend the days of your trip or require more data and / or minutes.

The SIM Card is valid for the days that your trip lasts.

You can buy the Travel Data Global Traveler SIM Card on our website www.traveldataglobal.com and at the Tocumen International Airport in Panama.

We have the option of delivery to your residential or office address between 24 to 72 hours, and you can also pick it up at the following addresses: see directions.

The shipping cost is free in San José, Guatemala City and Panama City.

Our experience of 14 years and more than 1 million clients served at the Tocumen International Airport certifies us as experts in the attention and knowledge of the communication needs of our clients. We offer 24/7 support, and we have the most flexible return policies in case of any inconvenience during your trip.

The maximum time of care can be the one you choose, 1 month, 6 months, a year or more. We program the SIM Card with the date that you indicate when you make the purchase so that it is activated automatically. The minimum advance notice is 72 hours before your trip.

Yes, you can change the activation date of the SIM Card at no additional cost. Request it at WhatsApp customer service + 5076253-1992 with a maximum of 24 hours before the trip.

If you have any questions that are not on this list, please contact us.

Call us or write us by WhatsApp at: +507 6253-1992

Write to us by email: [email protected]

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